TheVIN Check

Wrong email? Recover your report

If you typed the wrong email at checkout (or your inbox rejected the message), you can have your paid report resent to a different address below.

You’ll need your Payment ID as proof of purchase. Where do I find it?

Starts with pi_live_ or cs_live_. Find it on your success page, Stripe receipt email, or bank statement descriptor.

Where should we send the report? Double-check for typos.

Not working?

A few common reasons the form might reject a request:

  • Payment ID typo. The ID starts with pi_live_ or cs_live_, followed by a long string of letters and numbers. Copy-paste rather than retyping.
  • Not our transaction. The Payment ID must be from a successful purchase on thevincheck.com. Refunded or incomplete payments won’t work.
  • Resend limit reached. Each purchase can be resent to a new address up to 3 times. If you’ve used it up, email info@thevincheck.com with your Payment ID and we’ll help.